Orientation Programme

​

We conduct orientation before classes start to welcome all newly-enrolled students to disseminate and reiterate the following:

​

• ISA’s location(s) and a general description of the facilities and infrastructures;

• Application requirements and procedures;

• Aspirations of the students with the course learning outcomes;

• Types of certification awarded at the end of the course (certificate/diploma/advanced diploma/degree/master/etc.);

• Opportunities for further education after graduation and job prospect after graduation;

• Total fees payable throughout the course duration.

• Fee Protection Scheme adopted by ISA , payment methods and schedule;

• Key clauses found in the student contract;

• Refund Policy;

• Transfer and Withdrawal Policy;

• Student support services available;

• Course admission requirements and any exemption (if applicable);

• Course modules and outlines;

• Course duration and assessment schedules;

• Promotion and award criteria, including any special condition ;

• ISA’s response time for feedback/complaint/grievance received and to resolve the feedback/complaint/grievance;

• Reference to ISA’s website for course syllabi and module synopsis; and

• Reference to CPE’s official website for more details.

​

​